CNN Explores Capitec: Banking Africa’s Future, One Transaction at a Time!:
In the latest episode of Connecting Africa, CNN’s Victoria Rubadiri visits Johannesburg to see how Capitec is driving financial inclusion in some of the city’s poorest neighbourhoods.
Capitec has changed the way trading works in Johannesburg with a no doc signup policy, allowing traders to access the bank services, build a credit history, and turn everyday trade into opportunity. The Head of CX Emerging Markets for Capitec, Leah Moripe, explains the reach this method quickly gained, “Capitec is the bank for the people. We bank the unbanked and the underserved. We currently have 25 million retail clients, and we recently started a business banking division and we have just about over 1.5 million clients.”
Capitec’s dealings with small and medium enterprises sets them apart, through a focus on mobile banking and transaction details, instead of formal paperwork. Moripe tells Rubadiri how the bank works for those without documentation, “We allow them to open the account, which from the fee perspective is quite low. We enable them with a digital, a point of sale device to start taking payments when they ask for credit, we then look at the inflows that would have come through their digital means, […] and we take all those into consideration and grant them credit.”
The Capitec CEO, Graham Lee, says that their approach to granting credit should unlock small business growth across Africa, “We’re only just scratching the surface of SME financial services in South Africa and throughout Africa. There’s so much work still to be done. The majority of them don’t have access to what they need most, which is funding to grow.”
Rubadiri speaks to the owner of the Delisabhem restaurant, Godfrey Bhembe, who is benefiting first hand from Capitec’s system, “Most of the time, some banks, they don’t understand us small businesses. But Capitec understand each and every detail of our small businesses. They give us funding. Most of the time, it’s funding that we small businesses are looking for.”
Connecting Africa airs on CNN International at the following times:
- Saturday 7th February 2026 at 10:30 SAST
- Sunday 8th February 2026 at 06:00 SAST and 13:00 SAST
- Monday 9th February 2026 at 00:30 SAST and 23:45 SAST
- Tuesday 10th February 2026 at 23:45 SAST
- Saturday 14th February 2026 at 10:30 SAST
- Sunday 15th February 2026 at 04:30 SAST and 20:30 SAST
- Monday 16th February 2026 at 06:00 SAST
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Author: Tshegofatso Nkubone from Burson Africa on behalf of CNN.
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